The Disney Institute comes to Philadelphia
Have you ever wondered what the secret to the success of the Magic Kingdom is?
Now is your chance to learn proven Disney strategies in Loyalty, Management, Customer Service and Leadership.
The Disney Institute is bringing the Keys to Excellence program to Philadelphia in September.
WHEN: Thursday, September 27, 2007
TIME: 8 a.m. to 4:30 p.m.
WHERE: Drexel University
LeBow College of Business
George D. Behrakis Grand Hall at Creese Student Center
3210 Chestnut Street
Philadelphia, PA 19104
COST: Discount of $349 per person for NCCC members
(Regular rate $425 per attendee)
This program is a must for any organization focused on customer and employee loyalty and retention.
Topics Include:
Discover how effective leadership has been the catalyst at Disney
to drive employee/customer satisfaction and bottom-line results
from the company’s inception to today.
Understand the importance of integrating your corporate culture
into selection, training, and care.
Explore world-renowned Disney principles for service excellence.
Learn key practices and principles in building and sustaining
loyalty that have made Disney a trusted and revered brand around
the world for more than 75 years.
Registration & Information
NCCC members need to use this Promotional Code when registering: NEWCODISNEY07 to take advantage of the discount.
Phone: 877-544-2348
FAX: 913-712-9247
Register Online
Register by E-mail
Forms of Accepted Payment: VISA, MasterCard, American Express
Group discounts and reserved seating available.
All registrants will receive a confirmation e-mail with their receipt of payment and a confirmation number.
Participation is limited — register today!
Sponsored by:
Drexel University, LeBow College of Business
Lighthouse Hospice, Inc.
KYW Newsradio 1060
- IRS seeks input for plans to update Corporate and Partnership Tax Forms
- National Payroll Week, September 3-7