Pike Creek Business Network
Meeting Notice & RSVP Request
Educational Topic: Customer Service, + Five Rules to Customer Care
When: Thursday, July 24th
Time: 11:30 a.m. – 1:00 p.m.
Where: The Backburner Restaurant
Customer Service ? An Imperative
Critical to keeping customers happy is understanding them and the way they think. For example, customers do business on the basis of emotional desire: they want what they want — when they want it. Customers also tend to gravitate toward a company or group of people they like. Plus, most customers have a strong tendency to stick with businesses with which they are familiar, and are slow to change buying habits unless given a very good
RSVP required by Thursday, July 24th.
For additional information or contact Rollyn Trueblood by phone (302) 239-9788 or email.