Delaware Business Blog

Delaware Computer Mechanics – On a Mission to Serve Their Customers with Excellence!

Kevin Flanagan is on a mission to serve his customers with excellence. As the owner of Delaware Computer Mechanics, he truly believes that the customer comes first.

“My philosophy is that customer service is the most important aspect to any business and I don’t mean it in the typical way where most businesses say that, but their main focus remains on their bottom line,” said Flanagan.

In addition to helping customers with a variety of hardware and software problems, he also offers computer lessons and consultations.

“Often times someone will call and ask how to change the settings on their computer, or how they can save a contact on their phone. The people need help, and I am more than happy to assist them in any way that I can.”

Delaware Computer Mechanics also assists customers who are looking for the best deal on the latest electronic device.

“Whether they are looking for a HDTV, a laptop computer, a camera or a new cell phone, I will help them find the best product at the lowest price.”

Customers, like Rob Hartman, are always sending positive feedback.

“It’s so difficult to stay on top of all the new technology but he makes it easy and it’s about more than just computers. He helped me design my website, pick out the best home office equipment and the best phones for my kids,” said Hartman.

Richard Pyle, another satisfied customer, said,

“Kevin Flanagan is an amazing young man with a great mind for business and customer relations, he reminds you of how business used to be.”

“My business operates 24/7 for the customer’s convenience, at a price just above cost for the customer’s budget,” said Flanagan. “We accept drop offs and do pick ups, whatever works for the customer. Customer service is the number one principle foundation of my business, and we will never sacrifice that to make money.”

He believes going the extra mile should be standard when someone is paying you to provide a service and trusting you with their equipment.

“Computers are the vehicles to the future,” said Flanagan, “and we want to keep yours on the road.”

For more information about Delaware Computer Mechanics, please visit their Website at www.delawarecomputermechanics.com

8 thoughts on “Delaware Computer Mechanics – On a Mission to Serve Their Customers with Excellence!

  1. Joshua Boyd

    Congratulations getting your business on here! Great service to anybody who is thinking about using. A lot of knowledge, a lot of patience and gets the job done. Highly recommend.

  2. Chris Rathmanner

    I struggled with electronics my whole life , was never computer savy. Until a gentleman named Kevin Flanagan. He helped me set my laptop up have me a crash course and made it so easy for me to understand how to really use my computer

  3. Gloria Scarborough

    Truly is 24 / 7 just spoke on the phone for over 2 hours who else can you call at this time of night and talk for that long!? Amazing customer service businesses like this are the ones who deserve our hard earned money. Keep up the great work and thank you!

  4. Jeremy Scheetz

    Kevin Flanagan business continues to be a success
    because of his diligence of working hard to best fit
    the needs of his customers. More importantly
    he ensures and provides top of the line servicing.
    Above all else his unselfish nature should be recognized
    and appreciated as he gives back to the community
    who lack computer knowledge. Kevin embodies what
    our leaders of today in small business are all about
    I have no doubt he will thrive with his company continue
    reach higher.

  5. Richard Bunting

    A real pleasure to work with, turstworthy and honest, it really is how bussinesses used to be run great story congrats man keep it up. Higly reccomend to everyone.

  6. Christian DiBiase

    Delaware Computer Mechanics is an amazing company to work with they have a speedy repair process and they’re trade in value is above average.

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